1. Data we collect

We collect personal data in the following ways:

• Information you provide directly, for example via contact forms or when booking a call.

• Automatically collected technical data such as browser type, operating system, IP address, time of access, and pages viewed.

• Appointment information if you schedule a call through our booking tool.

2. Purpose of Processing

We use your data to:

• Operate, maintain, and secure our website.

• Respond to your requests and perform pre-contractual or contractual actions.

• Analyze usage to improve website performance (only with your consent).

3. Legal Basis (for EU/UK users)

• Consent (Art. 6 (1)(a) GDPR): for analytics, cookies, and marketing tools.

• Contract (Art. 6 (1)(b) GDPR): for inquiries and service execution.

• Legitimate interest (Art. 6 (1)(f) GDPR): for security and essential functionality.

You can withdraw your consent at any time by contacting us or adjusting your cookie preferences.

4. Recipients of Personal Data

We share personal data only when necessary for the operation of our services:

• Hosting provider: stores our website and server logs.

• Analytics provider: Google Analytics (only if you consent).

• Appointment tool: Calendly (for booking and scheduling calls).

Each provider processes data according to applicable privacy regulations and contractual agreements with us.

5. International Data Transfers

If data is transferred outside the European Economic Area, we rely on the EU-US Data Privacy Framework (DPF) or Standard Contractual Clauses (SCCs) approved by the European Commission.

6. Data Retention

We store personal data only as long as necessary for the stated purposes or as required by law. When the purpose no longer applies, we delete or anonymize the data.

7. Your Rights (EU/UK)

You have the right to:

• Access, correct, or delete your data.

• Restrict or object to processing.

• Withdraw consent at any time.

• Lodge a complaint with your local data protection authority.

8. Cookies and Analytics

We use essential cookies to make this website function properly.
Analytics or marketing cookies are only activated if you consent.

You can change your cookie preferences at any time via the banner or your browser settings.

If you agree to analytics, we use Google Analytics (Google Ireland Ltd.) to evaluate usage data. IP addresses are anonymized before transfer to the US.

9. Security Notice

Despite technical and organizational measures, internet data transmission can have security risks. Complete protection from unauthorized access cannot be guaranteed.

10. Security Notice

If you have any questions about this Privacy Policy, you can contact us at info@hein-media.com